Refund policy
Return & Exchange Policy
We want you to love your order. If something isn't quite right, we're happy to help.
Returns & Exchanges
We accept returns and exchanges within 7 days of receiving your order.
To be eligible, items must:
- Be unworn, unwashed, and unused.
- Be in their original condition with all tags and packaging intact.
- Show no signs of wear, damage, stains, odors, or alterations.
How to Request a Return
To request a return or exchange, please contact us within 7 days of receiving your order with:
- Your order number.
- The item(s) you wish to return or exchange.
- The reason for the return.
Once your request is approved, we'll provide instructions for returning your item.
Exchanges
If you need a different size or would like to exchange your item for another available product, we'll be happy to assist, subject to stock availability.
Refunds
Once we receive and inspect your returned item, we'll notify you of the outcome.
If approved, your refund will be issued to your original payment method. Please note that it may take several business days for your bank or payment provider to process the refund.
Return Shipping
Unless the item is faulty or we made an error with your order, customers are responsible for the cost of return shipping.
Original shipping charges are non-refundable.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Gift cards.
- Items marked as Final Sale.
- Customized or personalized products.
- Items returned after the 7-day return period.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of deliverywith photos of the issue so we can resolve it as quickly as possible.
Contact Us
If you have any questions about returns or exchanges, please contact our customer support team and we'll be happy to help.